Coronavirus (COVID 19) Service update


Weekday time restriction on the use of Concessionary bus passes has been lifted across our network for the duration of the Covid-19 (Coronavirus) emergency. All ENCTS passes will be accepted 24/7 from 21st March 2020

The situation that we find ourselves in a country is unprecedented, and with many fewer people travelling in line with Government advice, and some staff self- isolating,  we have been forced to introduce emergency Covid-19 timetables.

We continue to work hard to provide services that meet the basic needs of our customers, and especially key workers, throughout these very difficult times. Please check back regularly to keep updated on service amendments. 

Our emergency timetables will be operated for as long as necessary or possible. Please be aware that further changes may be made at short notice – we will endeavour to keep our website updated with the latest news, so please check back regularly. If you need to contact us – please use email in the first instance, as our phones are very busy.

Current service patterns are as follows:

Peak times services to schools are running where they are needed, and used by the children of key workers.  Many routes are being combined to reflect lower passenger numbers while retaining key links.

Other services are running as follows subject to staff availability on the day: 

1a Pitsea Saturdays – Normal Service
11 Purfleet Special Service from 27/03/2020Timetable
14 Wickford Normal Service
21 Basildon Special Service from 06/04/2020 Timetable
21 Ongar Special Service from 06/04/2020 Timetable
21 Braintree Sundays – See
21c Canvey Special Service from 06/04/2020 Timetable
31 First Data Normal Service
31 Brentwood Withdrawn – Use First 37
63 Rayleigh  Normal Service
81 Hutton Special Service from 27/03/2020Timetable
104 Basildon Normal Service
106 Laindon Withdrawn from 27/03/2020
256/7 Billericay Normal Service
269 Grays Revised times from 06/04/2020 Timetable
374 Grays Monday to Friday Special Service from 27/03/2020 Timetable

Saturday Normal Service

552 Billericay Withdrawn from 27/03/2020
The Shuttle First Data Normal Service


General Information

The health and safety of our customers and colleagues is our number one priority.

In response to the outbreak of Coronavirus (COVID-19) in the UK, we would like to reassure passengers that we are maintaining extensive cleaning regimes and following the latest government advice. We are continuing to run services to support our communities.

We are following the latest advice from Public Health England, the National Health Service, the World Health Organisation and transport industry bodies.

We have introduced enhanced cleaning procedures in our operations and are encouraging our colleagues to wash their hands at regular intervals. Buses circulate air every time it comes to a bus stop and most of our buses also have windows that can be opened at any time.

Many customers have asked if we still accept cash bus fares during this time and we can confirm we do, however where possible we actively encourage you to use contactless or mobile payments on buses with this facility.

As the situation evolves, we will continue to engage with government, follow the guidance from public health bodies, and provide advice and updates to you on our services.

For more information, please go to the NHS website:


Government advice Website